Accessibility

Warm Springs Surgical Center is committed to providing effective communication and inclusion to all who access our website, including those with visual impairments.

If you are having difficulty using or accessing any feature of our website, please e-mail us at [email protected].

The Web Content Accessibility Guidelines (WCAG) 2.0 Level A and AA define technical standards for website accessibility. Although they have not been enacted into law and we are not limited by or bound to any specific, single, standard to provide effective communication, we intend to implement over time where practicable portions of the WCAG 2.0 Level A and AA standards as articulated by the World Wide Web Consortium (W3C).

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Non-Discrimination

Warm Springs Surgical Center does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person’s actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.

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Warm Springs Surgical Center:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:
– Qualified sign language interpreters
– Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:
– Qualified interpreters
– Information written in other languages

If you believe that Warm Springs Surgical Center has failed to provide these services or discriminated in another way on the basis of race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person’s actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, you may file a grievance in person, by mail, fax or email to the attention of:

Warm Springs Surgical Patient Advocate
3235 E. Warm Springs Rd, Las Vegas, NV 89120
Phone: 702-802-5200
[email protected]

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F,
HHH Building
Washington, D.C. 20201
Phone: 800-368-1019
TDD: 800-537-7697

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

A patient who has experienced prohibited discrimination may also file a complaint with the Division of Public and Behavioral Health online at dpbh.nv.gov/Reg/HealthFacilities/dta/Complaints/HCQC-Complaint-Form, or by mail or phone at:

Nevada Division of Public and Behavioral Health
4150 Technology Way
Carson City, NV 89706
Complaint Intake Line: 702-668-3250